May 10, 2017

Wireless Installation and Support

"ALLSTAR Solutions provide satellite network installation, decommission and relocation services to a major mining company."

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Overview

Title: Wireless Installation and Support
Client Category: Construction and Mining
Service Type: ICT Facility Management

Problem

ALLSTAR Solutions provide satellite network installation, decommission and relocation services to a major mining company. Satellite communication is required at the mining sites that are either temporary or in remote locations. Such locations include mining sites in outback Queensland and far north Western Australia.

Services provided include:

  • New site installations
  • Site relocations
  • Site decommission
  • Break/Fix Field Services

Allstar's Solution

ALLSTAR responsibilities included the mounting 3G wireless aerials, installation of required cabling, installation of routers and switches, test and commission the site. On occasion ALLSTAR field personnel were also tasked with the installation IT equipment thereby providing a turn-key solution for the client.

Client Benefits

ALLSTARs success in delivering this service over a long period can be attributed to a single point of contact and management of service requests, constant access and communication with client personnel and the breadth of coverage provided to the mining company’s dispersed network.

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